WHAT WE DO
Our Services
SERVICE 01
Vital Signs Diagnostic
Vital Signs measures the human infrastructure of an organization — the relational and cultural operating system that shapes how people experience work, relate to one another, and deliver programs and services.
The visualization tool transforms survey data into an interactive map — surfacing patterns that are often felt but rarely named, and giving teams a shared picture and a basis for action.
The 23-item survey spans five relational and cultural domains and two workforce outcome categories. Together, they produce a clear picture of where your organization’s human infrastructure is strong, what needs investment — and where it’s impacting your workforce the most.
Download the overview to learn more.
SERVICE 02
Action Clinic
A focused sense-making session for teams navigating a specific challenge – burnout, trust breakdown, power dynamics, leadership strain. Walk away with clarity, a shared understanding of what’s really happening, and a concrete next step.
SERVICE 03
Design Sprint
A bounded, disciplined process to identify friction points, co-design high-leverage shifts, and test prototypes inside real workflows – while gaining the internal design muscle to sustain adaptive growth.
SERVICE 04
Catalyst Lab
Tailored Co-Creation Workshops
Experience a 1-2 day immersive, tailored workshop where your team co-creates practical solutions to enhance wellbeing, connection, and organizational resilience – or to redesign strategies, services, and partnerships with a deeply human lens.
Labs ignite creativity, renew connection, and generate prototypes ready for testing – whether they focus on how your teams work together or how your programs/services are experienced – to support a more flourishing ecosystem of care.
SERVICE 05
Compassion x Design Partnership
Organizational Transformation
For organizations wanting to embed compassion across strategy, structure, culture, and services. Over 12-24 months, this human-centered design engagement catalyzes systems-level transformation – from leadership to frontline.
Together we:
Link workforce wellbeing to quality and performance
Reawaken and nurture compassionate engagement, trust, team cohesion, and emotional well-being among staff
Design more compassionate strategies, services, and partnerships that generate greater impact for the communities you serve
SERVICE 06
Fractional Chief Compassion Officer
Organizational Coaching & Accompaniment
Ensure the long-term capability of your team to lead, measure, and nurture a flourishing health ecosystem through remote and on-site coaching, consultation, and capacity-building in organizational compassion design.
We accompany team, organization, or board leadership to:
Align culture, policies, and practices with your compassionate values
Embed compassion into operations, decision-making, and performance
Ensure the way you care for your staff is equal in value and measure with the care strategies, and services you bring to the communities you serve